New Town - Williamsburg

Fantastic patient experience! My 3 year old fell and needed stitches. We came in Thursday around lunch time and were seen right away. When we came back for removal we waited about 20 min. Nurse Teka is such an asset to this business! She was fantastic with my son when the stitches were put in and again when they were taken out! Christina (sp?) helped take them out and she was great, also!

Both times my husband and I have been there, we appreciated friendly staff, prompt attention, and capable care. I also had no trouble asking follow-up questions of the NP by phone. It's great to have this option when we can't get an appointment with our PCP.

My 6 year old daughter fell down and had an open wound and we happened to be 5 minutes away from this urgent care so, we decided to take her here and everyone was very professional and very nice to us! She was very nervous and they all took the time to talk with her and make her feel comfortable. The waiting time was less than 5 minutes and the follow up and discharge instructions very clear! Great service!

My family's go to urgent care when primary has no availability or it's an emergency. However they can't do imagary after 5pm as they share machines with the internal med practice across the hall... But being as Velocity Lightfoot has no x-ray access it's a take what you can get to avoid the ER LOL... As for the care level 10/10 and the doctors/nurse practitioners actually listen to parents/patients about what is going on and intuition instead of dismissing and assessing as I've run into with most urgent/emergency care facilities... Not to mention all the staff is genuinely caring and compassionate!

Had a good experience here. The wait was minimal, like under 5 minutes for our scheduled appointment. Appt was quick and to the point. Very happy we didn't need to spend all day to get checked out. Will go back if needed.