Lightfoot - Williamsburg

I have been to this urgent care twice while needing medical attention while outside of town. The whole staff is friendly and the service is quick. The nurse practitioner Jessica is efficient, knowledgeable, and has a great bedside manner. She was able to diagnose an issue that had been ongoing and was diagnosed improperly at two other urgent cares.

Jess, the provider was excellent. Very thorough and communicated the treatment plan clearly to me. She truly cared and made me feel very much at ease. The RN had beautiful effective communication skills and was very efficient. The lovely person at the front desk was excellent and very clear about the process. She updated us regarding delays. A wonderful Urgent Care. Thank you.

The front desk personnel were very professional and friendly. I can see they were engaged and intense with their work. I only waited for twenty minutes, that's because I came in 35 minutes early. I noticed that the physician and nurse were very professional and knowledgeable of their duties. They performed vital checks, ask questions and explain to me their overall assessment of my condition. I was then given prescriptions, then left. Easy day.

I’m glad I chose this place; the staff was extremely professional and accommodating. Jasmin and Laura Rice demonstrated remarkable professionalism and dedication. Tiffany at the front desk was exceptionally welcoming and patient, a valuable trait in the healthcare industry (I work in hospitality and understand the challenges of dealing with people). I was seen promptly with no long wait, and everything was completed less than an hour. I highly recommend this place for outstanding healthcare service. The company is fortunate to have such excellent employees.